What to Do If You’re Injured on the NYC Subway

Every day, millions of people rely on the New York City subway system. With so many passengers, accidents can and do happen — from slips and falls on wet platforms to injuries caused by sudden train movements. If you are injured on the subway, it’s important to know the steps to take to protect your health and ensure the incident is properly documented.

1. Seek Medical Attention Immediately

Your health comes first. Call 911 if needed or visit the nearest emergency r

oom. Even if the injury seems minor, some conditions (like concussions or internal injuries) may not show symptoms right away.

2. Report the Incident

Notify the Metropolitan Transportation Authority (MTA) staff, a station agent, or an MTA police officer. Ask for the incident to be documented. If possible, request a copy of the report for your records.

3. Gather Information

If you can, collect details about the accident:

• The exact location (station name, platform, or train car).

• Date and time of the incident.

• Names and contact info of witnesses.

• Photos of the scene or hazard (e.g., broken steps, spilled liquid).

4. Keep Track of Medical Records

Save all bills, test results, and treatment notes related to your injury. This documentation can be important if you later file an insurance or compensation claim.

5. Understand Potential Coverage Options

Depending on the situation, coverage may come from:

• Personal health insurance for medical care.

• Workers’ compensation, if you were injured while on the job.

• Claims against the MTA, which are subject to specific rules and strict filing deadlines.

6. Know When to Get Help

Subway-related injuries can be complex, especially if another party may be responsible. Consider consulting with a professional who understands New York’s transit and injury laws if you need legal guidance.

Request an Appointment

If you’ve been injured, we can help connect you with a trusted provider in New York. Request an appointment today, and our team will connect you directly with the provider’s office.

This blog from Pain and Injury is intended for educational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Recovery is not guaranteed, and each patient’s results may vary. For official information about subway safety and claims, please refer to the Metropolitan Transportation Authority.